Refund & Cancellation Policy
Last updated: 2 October 2026
This Refund & Cancellation Policy explains how cancellations and refund requests are handled for TaskPilot Pro subscriptions.
1. TaskPilot Pro Subscription
TaskPilot Pro is currently offered as a recurring subscription for US$7.99 per month.
Unless cancelled, your subscription automatically renews according to the billing cycle shown when you purchase TaskPilot Pro.
2. Cancelling Your Subscription
You may cancel your TaskPilot Pro subscription at any time through the Manage Subscription option within TaskPilot.
The Manage Subscription option will direct you to the subscription management service provided through our payment provider.
If you experience difficulty cancelling your subscription, contact TaskPilot at taskpilot.business@gmail.com .
3. What Happens After Cancellation
Cancelling your subscription prevents it from automatically renewing for another billing period.
Unless otherwise stated during cancellation or required by applicable law, you will generally continue to have access to TaskPilot Pro until the end of the billing period you have already paid for.
After your paid access ends, your account may return to the TaskPilot Free plan and the usage limits and features of the Free plan will apply.
4. Refund Requests
If you believe you were charged incorrectly, experienced a billing problem, or believe you are entitled to a refund, please contact us at taskpilot.business@gmail.com .
Refund requests will be considered based on the circumstances of the request, the status of the subscription, applicable payment-provider rules, and any rights you have under applicable consumer law.
Unless required by applicable law, cancelling a subscription does not automatically mean that previous subscription charges will be refunded.
5. Duplicate or Incorrect Charges
If you believe you have been charged more than once for the same subscription period or notice an incorrect charge, please contact us as soon as reasonably possible.
We will review the available subscription and payment information and work with the payment provider where necessary to investigate the issue.
6. Payment Processing
TaskPilot uses Lemon Squeezy for payment processing and subscription management.
Certain payment, refund and transaction matters may therefore also be subject to the payment provider's applicable terms, processes and policies.
7. Account Deletion and Cancellation
Deleting your TaskPilot account or simply stopping use of TaskPilot does not necessarily cancel an active TaskPilot Pro subscription.
To prevent future subscription renewals, you should cancel your subscription through the Manage Subscription option before deleting or discontinuing use of your account.
8. Consumer Rights
Nothing in this Policy is intended to exclude, restrict or replace consumer rights that cannot legally be excluded under applicable law.
Where applicable law gives you additional cancellation, refund or cooling-off rights, those rights will continue to apply.
9. Changes to This Policy
TaskPilot may update this Refund & Cancellation Policy as the Service, subscription options or legal requirements change.
When this Policy is updated, the "Last updated" date at the top of this page will be changed.